HOW WE CAN HELP
Helping you choose your flooring
At Tony Roberts Carpets the customer comes first.
Our pricing structure is transparent, we do not inflate prices to offer ‘discounts’ nor do we have a low ‘headline’ flooring price and inflate other charges to compensate. We do, however, occasionally sell clearance items (end of line / remnants etc) at amazing prices. Please check in store for details.
We are very proud of the quality of the work of our fitting team and you can see that from the testimonials that we receive.
Book an Appointment
One of our NICF (National Institute of Carpet and Floorlayers) and FITA (The Flooring Industry Training Association) trained estimators will visit your home, and bring samples for you to view in the comfort of your own home. Or you are welcome to peruse our vast collections in the showroom.
You will then receive a follow up call from one of the team with a quotation. Our estimators do not give final quotations in your home as we like to be sure we have secured you the best price from our suppliers. The estimator will check our database, which is changing daily, to find the most competitive price for you. At this point you will receive a phone call with the price. It is for this reason that we offer one, and only one price. We are 100% confident that our price is the absolute best we can offer you.
If you are happy to proceed with our quotation, we order the goods for you and phone you when they come into our warehouse to arrange a suitable fitting date, assuming you would like us to fit the product for you.
We have 4 teams of fitters, all trained and employed by us. Each team is supervised by one senior fitter. This enables us to guarantee the quality of their work. We are the only local firm to take on, hire and train our own apprentices.